FAQ

We specialize in active lifestyle swimwear and apparel including:

• Activewear (dresses, skirts, tops, bike shorts, leggings)
• Bodysuits and booty shorts
• Cover-ups and lounge wear
• Basics and versatile pieces for your capsule wardrobe
• Options for women, men, and kids

Our pieces feature quick-dry, performance fabrics designed to move with you.

Absolutely! All our swimwear is designed for active women who make waves. Our quick-dry fabrics mean you can wear your new pieces immediately upon arrival – no special washing needed before your first ocean swim or poolside lounge. The sculpting silhouettes and ruching details ensure both style and function during water activities.

Yes! We offer coordinating pieces across our women’s, men’s and kids’ collections. Our free standard shipping on orders over $50 makes it easy to build matching family sets for your beach vacations.

We accept:

• Visa
• MasterCard
• JCB
• PayPal

Your security is our priority. We use industry-standard encryption for all transactions and never store your full payment details on our servers.

We process orders quickly to get your activewear to you as soon as possible. If you need to modify or cancel your order, please contact us immediately at [email protected]. We’ll do our best to accommodate your request if your order hasn’t entered the shipping process yet.

We offer two shipping methods:

• Express Shipping ($12.95 USD): Via DHL or FedEx, delivered in 10-15 days after dispatch – ideal when you need your activewear quickly
• Free Standard Shipping: Via EMS on orders over $50, delivered in 15-25 days after dispatch – perfect for planning ahead

Pro Tip: Order 2-3 weeks before your vacation to ensure perfect timing!

Yes! We ship worldwide from our Louisville, Kentucky headquarters, excluding some Asian and remote regions. Please note that customers are responsible for any customs fees or import taxes, which vary by country. Contact your local customs office for estimates.

Once your order is dispatched, you’ll receive tracking information via email with real-time updates so you can anticipate your package’s arrival. All deliveries require signature to ensure your performance fabrics arrive safely.

Every Sunreef piece is carefully inspected before shipping. Processing typically takes 1-2 business days (faster during non-peak seasons).

We offer 15-day returns from the delivery date if your items don’t move with you the way they should. To qualify for a return:

• Items must be unworn with tags attached
• Original packaging helps protect pieces during return transit
• Return shipping costs are the customer’s responsibility

Please contact our customer care team at [email protected] within 15 days of receiving your order. Include your order number and reason for return. We’ll provide return instructions and address.

Once we receive and inspect your return, we’ll process your refund within 5-7 business days. Refunds are issued to the original payment method. Please note that original shipping fees are non-refundable.

Our customer care team is happy to help! Email us at [email protected] for any questions not covered here. We typically respond within 24-48 hours.

We’re based in sunny Louisville, Kentucky at 4329 Rowes Lane, Louisville, US 40202. While we don’t have a physical retail store, we’re proud to serve active customers worldwide through our online shop.